Effective Date: 4/23/2026

At Southern Roots Organic Cabinet LLC, we take great pride in crafting high-quality, small-batch skincare products. Due to the personal nature of these products, we maintain the following policy.

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All Sales Final

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All sales are final.

We do not accept returns or exchanges for:

• Opened or used products

• Products purchased on sale or clearance

• Products that have been altered or damaged after delivery

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Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 3 days of confirmed delivery.

To initiate a request, email:
📧 info@southernrootsorganiccabinet.com

Please include:

• Your order number

• A description of the issue

• Clear photos of the item(s) and packaging

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Resolution

Once your request is reviewed, we may offer:

• A replacement of the item

• Store credit

Decisions are made at the discretion of Southern Roots Organic Cabinet LLC based on the information provided.

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Non-Refundable Situations

We are not responsible for:

• Personal scent preferences

• Skin sensitivities or allergic reactions

• Improper storage or handling after delivery

We strongly recommend reviewing all ingredient lists and performing a patch test prior to use.

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Contact Us

For any questions regarding this policy, please contact:
📧 info@southernrootsorganiccabinet.com